Frequently Asked Questions

• How do I place an order?

• How do I generate a quote?

• What are accepted methods of payment?

• How do I receive a copy of my order receipt?

Q: How do I place an order?

1. After adding items to the shopping cart, click the shopping cart button.
2. Click Buy Now on the shopping cart page.
3. Fill in the required information to continue.
4. Click Continue to Checkout
5. Review your items, if item quantities are incorrect, click return to shopping cart at the bottom of the page.
6. If freight shipping service is needed, Select Accessorial Shipping Services will appear. Choose any services that apply and click Recalculate Shipping.
7. Specify under Special Instructions or Coupon Code if you need expedited shipping services, need a receipt faxed or emailed to you, or if you have a discount code (your discount will be applied when your credit card is charged).
8.  Enter credit card information under Payment Information.
9. Click Send Order to submit your order to DQE.
10. The next page will give you an order number for your records if you need to contact DQE.

Q: How do I generate a quote?

1. After adding items to the shopping cart, click the shopping cart button.
2. Click Send Me a Quote on the shopping cart page.
3. Fill in the required information to continue.
4. Click Continue Quote
5. Review your items, if item quantities are incorrect, click return to shopping cart at the bottom of the page.
6. If freight shipping service is needed, Select Accessorial Shipping Services will appear. Choose any services that apply and click Recalculate Shipping.
7. Specify under Special Instructions or Coupon Code if you need expedited shipping services, need a receipt faxed or emailed to you, or if you have a discount code (your discount will be applied when your credit card is charged).
8. Click Send Quote Request to submit a request for a quote to DQE.
9. The next page will give you an quote number for your records if you need to contact DQE.
10. You will be emailed quote information and contacted by a service representative for additional assistance.

Q: What are accepted methods of payment?

DQE accepts Visa, Mastercard, Discover, American Express, Purchase Orders, and Money Wire Transfers (from international customers).

Q: How do I receive a copy of my order receipt?

Send your receipt request, name, order number, and email address or fax number, to info@dqeready.com.